Here's a list of this 9-part DOWNLOADABLE video series in more detail: Video #1 : Introduction to List Maintenance and Tools You Need Video #2 : Analyze Your Statistics Video #3 : Backup Your Email Addresses Video #4 : Test and Clean Your Email Addresses Video #5 : Suppression vs. Blacklist Lists Video #6 : Segmenting Your Lists Video #7 : Blacklist Checker Video #8 : How to Get Off a Blacklist and How to Whitelist Your IP Address Video #9 : Protecting Your Email Reputation